Longer Collection Time - Already Deposited Consignment
If an attempt at delivery of your consignment has already been made and your consignment has been deposited but you cannot pick it up before the end of the collection time (pickup period) specified in the notice of arrival of the consignment, you can extend the period up to one month. Collection time for Parcel Delivery To Post Office or Parcel Delivery To Hand consignments can be extended to 15 days only. This service is provided free of charge.
Collection time for consignments sent with the additional service “Deposit for 3 days only” or “Deposit for 10 days only” or with the instruction “No Longer Collection Time” cannot be extended. Collection time for Money Order amounts cannot be extended.
Please note that Longer Collection Time is not available for certain consignments. This is because the sender may order a shorter collection time of 3 or 10 days (instead of the standard 15 days) or no longer collection time. Such consignments may not be deposited for an extended period of time. The same applies to Money Order amounts and Parcel Delivery To Post Office or Parcel Delivery To Hand consignments.
Only available in Czech.
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Applications placed after 4.30pm will be dealt with the next working day. If you have any queries or comments, please contact our contact centre